Quick answers to common questions about our fresh cuts, daily groceries, and delivery service in Mulbagal.
Our chicken is sourced directly from certified biosecure farms around Kolar and Mulbagal. We dress and butcher poultry each morning to order, strictly guaranteeing zero standing frozen meat.
Yes. All our chicken is 100% hand-slaughtered by trained Muslim slaughtermen in accordance with strict Halal culinary and hygiene protocols. No mechanical slaughter or chemical water chilling is ever used.
We offer tailored cuts for all traditional recipes: Small Curry Cut (ideal for gravies), Medium Biryani Cut (succulent pieces with bone), Boneless Breast Fillets (lean high-protein), Drumsticks, Lollipop wings, and Liver/Gizzard.
Our target delivery time is 20 to 45 minutes across Mulbagal town from our central Srinivaspur Road Hub.
Delivery is completely FREE (₹0) for all orders within 3,000 metres (3 km) of our Srinivaspur Road Hub. Deliveries beyond 3km are billed at an affordable ₹1.50 per 100 metres.
We are open and delivering all 7 days a week from 8:30 AM to 7:00 PM.
We accept Cash on Delivery (COD) as well as instant zero-contact online payments via dynamic UPI QR code compatible with Google Pay, PhonePe, Paytm, BHIM, and all banking apps.
A nominal ₹7 surcharge is applied on Cash on Delivery orders to offset cash management and rider currency transit insurance. Paying online via UPI is 100% free of surcharge.
Yes, you can cancel within 3 minutes of order placement directly from your Order Tracking page before butchering preparation begins. After this grace window, preparation has commenced.
We offer a 100% replacement or refund guarantee for any defective or damaged items reported within 2 hours of handover with photo proof to our customer desk.
Our hub customer support team is available daily from 8:30 AM to 7:00 PM.