Statutory Consumer Protection & DPDP Redressal

Grievance Redressal Mechanism

Consumer Protection (E-Commerce) Rules, 2020 • Rule 4(4) Statutory Compliance

Designated Grievance Officer

In accordance with the Consumer Protection (E-Commerce) Rules, 2020 and the DPDP Act 2023, the details of the Grievance Redressal Officer for homemart4u are published below:

Physical Address:Srinivaspur Road Hub, Mulbagal, Kolar District, Karnataka – 563131

Direct Email:support.homemart4u@gmail.com

Helpline:+91 90355 26638

Statutory Timelines:

• Acknowledgment: Within 48 hours of filing.

• Resolution: Within 30 days from date of receipt.

Submit a Consumer or Privacy Grievance

File a formal ticket regarding product quality, delivery issues, refunds, or DPDP Act personal data rights.